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FAQ
| We will ensure that your apartment is fully functional and freshly cleaned! |
Yes, we have onsite maintenance. Maintenance is on call 24 hours for emergencies.
You may place a service request online through the resident portal, RENTCafe Resident app, or contact the office.
Maintenance issues are resolved in the order they are received, emergencies take priority. We make every effort to have issues resolved within 24-48 hours.
No, you are not required to be present while service is being completed. If you are not present, we do request that your pet is secured on the day of service.
During office hours, stop by the office to check out a key with your photo ID. If it is after business hours, you will need to contact a locksmith.
You can decorate your apartment as you wish, however, to avoid penalty you will have to restore it back to its original form before moving out.
Business Center, BBQ/Picnic Area, Clothes Care Center, Clubhouse, Playground, Package Lockers, Sparkling Pools
| Our pools are open from 10AM - 8PM all year long |
| Yes, there is ample parking. |
| In the apartment homes. |
Pet Fee: $200 per pet, Pet Rent: $20,Non-Reundable Deposit: $250, Pet Deposit IQ program: $87.50 to save on move-in cost
| No, pets must pass the pet interview. |
| We offer a lot of green are for pets. |
Our standard appliance in our apartments include Stove, Refrigerator, and dishwasher. We have microwaves in select apartments.
| Not at this time. |
Yes, we offer lease terms from 3-13 months pricing varies on lease term
| Yes, we offer corporate leases. |
| We offer package lockers service for our residents with 24 hours access. |
We do not have a fitness center in the community, however there are multiple locations near Wildwood.
We do not have a fitness center in the community, however there are multiple locations near Wildwood.
Our community's quiet hours are from 10 PM - 8 AM. There is a monthly $5 amenity fee.
| Tours are free |
| Both are welcomed. |
We are available Monday - Saturday during office hours also a phone call away.
| You can submit your application on our online website. |
| An application is typically approved within 5 business days. |
You will be responsible for your pro-rated day of rent or full month or rent, as well as your deposit fee and pet fees if apply.
Ask questions during any process from your application to your move-in date and throughout your lease term. You can reach out our office team to answer all your questions.
Your rent payment can be done online using your bank account, debit card, credit card, or any of the participating WIPS locations
Rent payments can be submitted online through your portal, your portal can be accessed on our website or you can download the rent cafe app and submit a payment there.
Our monthly service fees will include, waste management, pest control services, amenity fee.
Yes, all residents must maintain active renters’ insurance through the lease term.
Our rent does not include any utilities; however, residents are responsible for any utility bill in the community include month service fees.
Your electricity can be set up by contacting Austin Energy this must be setup prior to your move-in date. Gas is not required
| For internet and cable, you can contact AT&T to set up service |
| Yes, we currently offer $250 referral for the referring resident. |
All guest all welcome and can stay in the apartment up to 7 days, if a guest stays more than 7 days they must be added to the lease.
| Rent rates are set at the lease term that was signed. |
You will be responsible to pay for a new security deposit or deposit fee for each apartment.
| Subletting is not permitted. |
You would be responsible for a 60-day notice as well as an early termination fee that is stated on your lease.
| We have 1 bus stop located in the front of the community. |
Our community is conveniently located 15 minutes away from downtown, 7 minutes away from Muller park, 15 minutes away from The Domain. We are nearby shopping centers as well as restaurants and gyms.
| Yes, located in Muller Lake Park |
| Yes, located in Muller Lake Park |
| Retail and grocery shopping located at Muller Lake Park |
| Kick Butt Coffee & Shipley Do-Nuts that is 5 mins away from the community. |
Take I-35 North, merge onto HWY 183 & exit Cameron road. Take a right at the light and you'll see the community on the right.
| We are located before the intersection of 183 North and Cameron Rd. |
Didn't find an answer?
Our team is always ready to answer your questions.
The staff is outstanding and the maintenance guys work harder than any apartment I have ever lived in.
- Resident (Apartmentfinding.com)
The leasing office made it so easy for my client to choose Wildwood. The entire staff was so friendly and made him feel right at home. I love the changes that the new management are making and having an amazing office staff is certainly the best! Thank you for making my job locating the right apartment so easy!
- Juli W. (Google)
Move in went great, way better than my last apartment. Apartment was clean. New management seems to care, very friendly and helpful. No complaints.
- Rae K. (Google)
I have been here a long time and certainly enjoy living here. It is very quiet, the grounds are kept very clean and pretty. The maintenance people are exceptional. If I have any maintenance problems (which have been few) they have been dealt with very timely.. The current management staff is very positive, professional, helpful, friendly, and a pleasure to deal and interact with and make me feel very welcome!!
- Mary Ann F (Google)
I went there for a tour today, and I was treated so wonderfully by the management team. They graciously answered all of the questions I had (which were quite a few!) and was impressed while checking out the community. I really hope to call Wildwood home very soon!
- Courtney P. Google)
Great community to live in, the office staff is really nice and helpful ! I recommend this apartment for families!
- Kamilla Q. (Google)
These apartments have been by far the best I lived in compared to the rest apartments I lived in before. The interior is beautiful in all type of ways, and maintenance actually work and they respond to your request quick.
- Junior B. (Google)
The property is awesome. Maintenance is very helpful and responds fast. Very happy with the new management team.
- Roy T. (Google)
The change in management has really begun to make an impact in the community. Changes are vastly noticeable.
- John C. (Google)
I've been here for 2 years, never had any issues, always experience great service from the office managers. It's comfortable and home.
- Ashlee W. (Google)
The respectful nature of the staff transcends expectations.
- Brandon S. (Google)
The new staff members are very helpful and polite.
- Resident (Google)
Office staff was amazing and really went the extra mile helping me find a great apartment! They made it so easy to choose Wildwood.
- Juli W. (Yelp)
I love this place. The floor plan is very well laid out, seriously it's very spacious. The one thing I like love the most is my TEXAS BIG walk-in closet it's AMAZING! The staff is really nice and helpful as well. I have no complaints at all I recommend this place 100%.
- Apartments.com
It's very fair for the price. I go to UT and it's 10 minutes away. The gate works, everything in my apartment works and when I moved I had a couple of issues but maintenance was on the top next day. The leasing office is friendly and my dog loves all the trees and grass around my building. I referred a friend and they pay me for it!
- Apartments.com
Love my apartment! Maintenance is always fast answering my requests, it's a great deal for the price and I have a nice walk area to walk with my dog! I renewed my lease and I got a free carpet cleaning!
- Ana Z. (Google)
The staff here is very welcoming and friendly ! The apartments themselves are renovated and fresh. They have a very cozy layout.
- Trent C. (Google)
The entire team has gone out of their way to ensure my Wildwood experience is a happy one. Each time I call, and I call A LOT, the entire staff has been great. Each of them are truly an asset to the Clear Property Management Team!!!
- Robert G. (Google)
I am in love with this place. The apt is very nice. The staff is extremely professional and always available.
- Clayton M. (Google)
I’ve been here for almost 3 months and I am very satisfied with the property and the staff. I’ve met the entire team. They are all very professional and courteous all the time! They have address all my concern and taken action immediately! The leasing team made the process as smooth as butter! Thanks Wildwood!
- Raul P. (Google)
Since my stay here, the apartment has been improving a lot, from staff's responsiveness to parking, they put effort in making the complex a comfortable stay. Shout out to the team for being super helpful and professional! You can count on them to answering your questions and more.
- Chi B. (Google)
Lived here for a year. Friendly staff, laundry facility on site, two pools, and poop bags/stationed around for convenience.
- Haley V. (Yelp)
I like it here. It's a great location with easy bus access to downtown and the UT campus. It was built around 1985, but renovated fairly recently. I love all the big oak trees around the property. It's already starting to feel like home.
- David O. (Yelp)
I just renew my lease! I have been living here for 2 years.
- Ana Z. (Yelp)
I cannot begin to explain how happy I am with my move here. The staff was very nice and friendly to me and my family and answered any questions I had. Property looks very well kept. I think they’re doing a fantastic job. I’m very pleased with my move.
- Karla M. (Google)
Wonderful apartment complex in quiet neighborhood. I have been here over a year now and love it. Big clean apartment, with 2 great pools and beautiful trees everywhere. Great amenities and fantastic neighbors!
- David K. (Google)
Yo lo recomiendo es un lugar muy bonito los apartamentos estan comodos el personal administration muy amables me encanta vivir aqui.
- Elizabeth V. (Google)
Wildwood has been a great place to call home! The friendly staff always made sure that any concerns were resolved in a timely manner. The team truly cares about the quality of service that they offer including the maintenance staff. I am only moving along because my family has grown. Thanks for everything Wildwood Staff!
- Emmanuel G. (Google)
Wonderful to work with! I needed to find an apartment quickly for my relocation to Austin and the team was incredibly helpful and thorough throughout the process. It made a quick stressful move seem very smooth and since moving in I have felt right at home in the community! Very happy to have found Wildwood.
- Sam B. (Google)
The community manager truly cares for her residents as well her her team. Because she inspires, supports, and motivates her team, her team is able to continually provide excellent care to their residents.
- Jessica L. (Google)
I moved to Austin at the beginning of the Summer, and have really enjoyed my stay at Wildwood since! They have a responsive team and recently refurbished apartments, through my experience I would recommend a second floor apartment myself.
- Sarah M. (Google)
Great customer service as well as most friendly service compared to the area, definitely recommend living here:)
- D.S (Google)
This place is awesome, the prices you won't find anywhere and the staff is amazing.
- Donna W. (Google)
Great quality for the price and nice clean pool.
- Alejandro V. (Google)
I have recently moved in and I’m happy the way the staff has been so helpful and nice. The apartment is pretty nice. If you are planning to move I totally recommend this apartment.
- Ivet L. (Google)
Love the staff. The prices are hard to beat, and the apartments are remodeled.
- Rani A. (Google)
I LOVE LOVE LOVE my home and the helpful staff of Wildwood apartments. I adore the leasing staff and their efforts to keep me informed thru email of happenings on the property. The grounds crew and maint. techs are polite, professional and phenomenal. If there is any situation that needs help, call them, email them or simply ask and they will try their best to find a solution. I just renewed for another year because location is everything. :)
- Jose G. (Google)
Excellent apartment that fits my budget. The best part about this place, is the onsite staff. They are always helpful and professional. My maintenance issues were always handled within a day or two. The same day if it was emergency. If you are looking for nice at an affordable market rent price, I definitely recommend Wildwood apartments.
- Stuart J. (Google)
I love it here, the staff is friendly and my apartment in renovated so all my appliances are brand new.
- Moe I. (Google)
The new management is very helpful.
- Reyna M. (Google)
I like the new management is very helpful. The property looks very bright and clean since the change.
- John C. (Yelp)
The staff is very friendly and the renovations look very good.
- Yesenia F. (Google)
The property is always clean the office staff is very friendly! I recommend this place to any one it is great.
- Everardo M. (Google)